700bet's Privacy Policy

700bet is an online betting and casino platform serving users in Bangladesh. This privacy policy applies to the use of 700bet's website, mobile application, and other digital services.

By creating an account on our platform or starting to use our services, you agree to this privacy policy. This policy complements our Terms and Conditions and both documents should be read together.

700bet believes that transparency about information is the foundation of user trust. That is why we clearly explain where, when, and why your information is used.

2.1 Information Provided at Registration

When you open an account with 700bet, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• Payment method details (bKash, Nagad, Rocket, Upay numbers)

2.2 Information for Identity Verification

In some cases, to ensure security we may request a copy of your ID or other verifiable documents. This information is used only to confirm your identity and prevent fraudulent activity.

2.3 Automatically Collected Information

When you browse our platform, some information is collected automatically:

• Device type, operating system, and browser version
• IP address and connection time
• Pages visited and usage patterns
• Cookies and similar tracking information (details in Section 7)

2.4 Transaction Information

A complete record of deposit, withdrawal, and betting activity is stored in our system. This includes transaction amount, time, method, and outcome.

700bet uses your information for the specific purposes listed below:

• Account management and providing personalised services
• Processing deposits and withdrawals and verifying transactions
• Fraud and money laundering prevention measures
• Providing customer support and resolving complaints
• Ensuring platform security
• Data analysis to improve our services
• Fulfilling applicable legal obligations
• Sending promotional information and offers (with your consent)

We never sell your information to third parties or rent it out for advertising purposes.

4.1 Service Providers

700bet works with selected third parties for certain technical and operational tasks — such as payment processors, game software providers (Pragmatic Play, PG Soft, JILI, Evolution, and others), and cybersecurity firms. These parties receive only the information necessary to provide specific services and are required to follow our privacy standards.

4.2 Legal Requirements

We may provide information to relevant authorities when required by a court order, a lawful request from an investigating agency, or applicable law. Such disclosure is not made arbitrarily — it is done only to meet legal obligations.

4.3 Business Changes

In the event of a business merger or acquisition, user information may be transferred, but the new ownership will also be bound by the terms of this privacy policy.

700bet has put in place industry-standard technical and organisational measures to protect your personal information:

• All data transfers encrypted via SSL (Secure Socket Layer) technology
• Passwords and sensitive data secured with strong hashing algorithms
• Access to databases and servers is strictly controlled
• Regular security audits and vulnerability assessments are conducted
• 24-hour monitoring for suspicious activity

Even so, no digital service is 100% secure. We therefore ask you to stay cautious as well — do not share your login credentials with anyone, and if you notice any suspicious activity, contact our customer support immediately.

700bet keeps your information only for as long as necessary. In general:

• Information on active accounts is retained for the full duration the account remains open.
• Financial transaction records are kept after account closure for a period determined by legal requirements.
• Retention of identity verification documents is determined on the basis of legal obligations.
• If marketing consent is withdrawn, the relevant information is deleted promptly.

At the end of the retention period, information is securely deleted or anonymised so that individuals can no longer be identified.

7.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser or on your device. 700bet uses cookies for the following purposes:

• Essential cookies: Maintaining login state, security tokens, and session management.
• Functional cookies: Remembering your preferred language and interface settings.
• Analytics cookies: Understanding platform usage patterns and helping with improvements.

7.2 Cookie Control

You can block or delete cookies from your browser settings. However, disabling essential cookies may affect the core functionality of the site and you may have difficulty logging in.

As a user of 700bet, you have the following rights:

• Right to access: You can find out what information we hold about you.
• Right to correction: You can request that incorrect or incomplete information be corrected.
• Right to deletion: Where there is no legal obligation to retain it, you can request that certain information be deleted.
• Right to object to processing: You can object to your information being used for specific purposes.
• Right to withdraw marketing consent: You can request that promotional communications be stopped at any time.
• Right to data portability: You can request your information in a structured format.

To exercise these rights, contact our customer support. We will respond to your request as quickly as possible. However, in cases involving fraud investigations or legal requirements, some information may need to be retained temporarily.

700bet believes that data protection plays an important role in creating a safe betting environment. We use information about your gaming activity to identify unusual patterns and arrange support where needed.

All betting and casino activity is for users aged 21 and above. Age is verified at the time of account registration and this information is stored confidentially. To learn more about safe and responsible play, read our Responsible Gaming page.

700bet strictly prohibits anyone under the age of 21 from using this platform. We do not intentionally collect any personal information from minors. If we become aware that information has been collected from a person under the age of 21, we will delete that information and close the associated account.

Parents are advised to monitor their minor children's online activity and control access to platforms of this type.

700bet's technical infrastructure may operate on servers located in various countries. As a result, your information may be stored or processed outside Bangladesh.

For any international data transfer, we ensure that the destination country has adequate data protection measures in place, or we put contractual safeguards in place. In such cases, the purpose of storing the data does not go beyond this privacy policy.

700bet reserves the right to periodically review and update this privacy policy. If any significant changes are made, we will:

• Publish the updated policy on this page along with the date of the update.
• Send a notification to your registered email or mobile number.
• For significant changes, we may request your consent again.

Continued use of the platform after an update indicates that you have accepted the revised policy. We therefore recommend visiting this page regularly.

If you have any questions, comments, or complaints about this privacy policy, please contact our customer support team. Our support team is available seven days a week, 24 hours a day, in both Bengali and English via live chat and email.

Contact by email: [email protected]

To find out more about us, visit our About Us page. Your complaint will be responded to as quickly as possible after it is received.

Visit our FAQ page for answers to common questions about the terms of using our services, account management, and the dispute resolution process.